Yes. Please don’t cancel and reorder. Contact us with your order number and the code you meant to use, and we’ll refund the discount to your original payment method. Your order still ships on schedule.
If it’s our military or first responder discount, verify your status first on the hero discount page, then let us know.
Code not working at checkout? #
- Type the code with no spaces. Some codes are case sensitive.
- Use the “Have a coupon?” link at the top of the checkout page, then click Apply.
- Try refreshing the page, another browser or a computer instead of a phone.
- Still stuck? Place your order and contact us. We’ll apply the discount for you.
Sale prices on our site are applied automatically, so you don’t need a code for those.