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Product Usage & Features

20
  • Which size GoTreads is right for my car or SUV?
  • How many GoTreads do I need to level my RV, van or trailer?
  • How much weight can GoTreads hold?
  • Download the GoTreads instruction manual (PDF)
  • How do I use GoTreads for traction?
  • How do I put GoTreads in the cube bag?
  • Can I use GoTreads on a boat ramp?
  • Do GoTreads work on ice?
  • Do GoTreads work in mud?
  • Which size GoTreads for a UTV?
  • How do I use GoTreads for leveling?
  • Can GoTreads be used as a jack stand?
  • Do you have tips for using GoTreads with Pro Master, Sprint vans, or similar vehicles with Traction Control Systems?
  • GoTreads didn’t work for my RAM Promaster / Travato. Am I doing something wrong?
  • Can I use GoTreads as a wheel chock?
  • How do I use GoTreads with a dually/dual-wheel truck?
  • How do I use GoTreads for leveling my dually/dual-tire truck?
  • What size GoTreads is best for my RV?
  • Which size of GoTreads should I get for my van?
  • Where can I find the GoRack mounting instructions?

Ordering & Shipping

12
  • I didn’t get an order confirmation. How do I get a receipt or invoice?
  • I forgot to use my discount code. Can I still get the discount?
  • Can I change or cancel my order?
  • Why did you email me to confirm my shipping address?
  • Which carrier will ship my order?
  • How do I track my GoTreads order?
  • Where do you ship from?
  • How soon will my order ship?
  • Do GoTreads come with a GoTreads bag?
  • What does the GoTreads lifetime warranty cover and how do I get it?
  • Do you ship internationally?
  • Do you offer free returns?

Troubleshooting & FAQs

10
  • Do you donate products or sponsor events, teams or creators?
  • My GoTreads warp after leveling. Is that normal?
  • Why do my new GoTreads smell?
  • Can I recycle GoTreads parts?
  • What are the dimensions, weight rating and specifications of GoTreads?
  • What are GoTreads made out of?
  • Who makes GoTreads?
  • Where are GoTreads made?
  • My GoTreads are warped/bent. Is that normal?
  • I’m having traction control system issues in my Sprinter Van. Can you help?

Repair & Maintenance

3
  • Can I buy replacement parts?
  • How do I replace GoTreads parts?
  • My GoTreads are warped/bent. Is that normal?
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Do you donate products or sponsor events, teams or creators?

We’re a small family business, and we get far more requests than we can say yes to. We look at each one individually.

RequestWhat to know
Raffles, auctions and charity eventsWe give where we can, especially to veteran, first responder and rescue causes and to events we attend. Send the event name, date, expected audience and what you’re asking for.
Content creatorsApply to our Creator Advantage program. Accepted creators get a referral link that earns store credit. We don’t do paid sponsorships.
Racing and rally teamsWe don’t offer cash sponsorships, but we sometimes support teams with product.
Clubs wanting member discountsSee our affiliate program. Group orders of ten or more sets can get fleet pricing.

Please contact us with your details. We reply to every request, but we can’t promise anything until it has been reviewed.

The best way to get on our radar is to tag @gotreads and #gotreads when you post about your GoTreads.

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GoTreads / Pinto, Inc.
Wichita, Kansas
Call/Text: 833-867-8825
M-F, 9am-5pm Central
[email protected]

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  • Shop
    • Main Shop
    • Shop by Model
      • GoTreads Regular – 46″
      • GoTreads XL – 58″
      • GoTreads XXL – 70″
    • Bundles and Kits
    • Accessories
    • Replacement Parts
    • Dealers
      • USA Dealers
      • Australia
      • Canada
  • Learn More
    • About GoTreads
      • How They Work
      • Features
      • Size Comparison
      • Reviews
      • About Us
      • Shipping
    • Fleet & Military
      • Fleet Operators
      • Government & Military
  • Support
    • GoTreads Manual
    • Help Articles
    • FAQ
    • Warranty
    • Returns
    • Contact Us
  • Community
    • Photo Wall
    • Hero Discounts
    • Points & Rewards
    • Creator Program
    • Affiliate Program
    • Blog
    • Newsletter
    • Rigs and Coffee
  • Giveaways
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