Order confirmations go to the email address entered at checkout. If you don’t see yours:
- Check your spam, junk or promotions folder.
- Make sure the email at checkout didn’t have a typo.
- If you have an account, sign in and check My Account, Orders.
Your card is only charged when an order goes through. If checkout timed out and you aren’t sure, contact us with your name, email and phone number. We’ll check, resend your confirmation and share your tracking. If you were charged twice, we’ll refund the duplicate.
Receipts and invoices #
We can email a PDF invoice for any order, to any email address you choose. Businesses and agencies can ask for copies of several invoices at once.
Looking for your package? See how to track your order.