We offer a 30-day return window on products purchased directly from GoTreads.com. Products must be in new, unused condition to qualify. To begin a return for an item that qualifies with these conditions, request an RMA below.
For warranty claims, please attach a photo of anything broken and provide a brief explanation as to what possibly contributed to product failure. This will help us as we constantly strive to improve. View what is covered under our warranty here.