Warranty/RMA Request

Returns
We offer a 30-day return window on products purchased directly from GoTreads.com. Products must be in new, unused condition to qualify. To begin a return for an item that qualifies with these conditions, request an RMA below.

Warranty Claims
For warranty claims, please attach a photo of anything broken and provide a brief explanation as to what possibly contributed to product failure. This will help us as we constantly strive to improve. View what is covered under our warranty here.

View our refund policy here.